Frequently Asked Questions

1. How many free notes can I generate?

You can generate up to 5 PT notes for free.

2. What happens after I reach the free limit?

You must subscribe to continue generating new notes.

3. What does the subscription include?

An active subscription unlocks unlimited PT note generation.

4. Can I cancel anytime?

Yes, you can cancel anytime from your Profile page. Your subscription remains active until the end of your billing period.

5. Are generated notes medically verified?

No. AI-generated notes must always be reviewed and edited by a licensed professional.

6. Is my data secure?

Yes. All data is securely stored with Supabase, encrypted in transit and at rest.

7. Do you access my notes?

No. We do not view, read, or modify your documents.

8. How do I contact support?

Email us anytime at support@ptnotesapp.com.

9. What platforms are supported?

Any modern browser on desktop, tablet, or mobile.

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